Commissioner
Feature route Ready

Knowledge And Support

Searchable help content, ticket intake, incident reporting, and status communication from one pack seam.

This named 52G discovery route exists so support, knowledge, and community selling surfaces remain public, sellable, and traceable to the same shared module source without collapsing back into the retired support-and-community slug.

Browse-only discovery route Commercial handoff stays on /pricing before protected checkout flows take over Candidate-only items stay marked planned
Open Pricing Compare Base + Add-Ons
5 Required post types
8 Required modules
4 Required capabilities
Support Community Knowledge feature setup
Support Community Knowledge feature setup Exact 52G feature routes stay tied to the support-community-knowledge pack, ready state, and pricing handoff.
Feature route

Knowledge And Support stays attached to the Support Community Knowledge pack

This named 52G discovery route exists so support, knowledge, and community selling surfaces remain public, sellable, and traceable to the same shared module source without collapsing back into the retired support-and-community slug.

Pack setup stays explicit

The page routes back to Support Community Knowledge so support and community selling cannot drift away from the owning pack setup.

Shared-code pricing handoff

Public discovery stays browse-only and hands commercial state off through /pricing and protected flows rather than mutating anything while logged out.

Named-route parity stays visible

The route keeps SaaS, memberships, knowledge-and-support, and community closure paths explicit instead of leaking back into one blended industry lane.

All feature families Support Community Knowledge SaaS Memberships
Modules that fit this page

Preview real modules before you add them

These examples use the same module code that ships to client sites, with tier controls kept visible before checkout.

Fits this page Ships to your site

Community Feed

Activity feed for community events, discussions, and group momentum signals.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: community_events, forum_topics, community_groups

  • Minimum tierBasic
  • Add-on price$29/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
Community Feed Basic
Live preview Shipped module

Community Feed Basic

Activity feed for community events, discussions, and group momentum signals.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Results Per Page number
Muted Module Locked
Show Group Context toggle
Muted Module Locked
Show Event Badges toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
Community Feed Basic
Live preview Shipped module

Community Feed Basic

Activity feed for community events, discussions, and group momentum signals.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Basic.

Results Per Page number
Editable
Show Group Context toggle
Upgrade
Show Event Badges toggle
Upgrade
Plus Ships as shown
Community Feed Plus
Live preview Shipped module

Community Feed Plus

Activity feed for community events, discussions, and group momentum signals.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls2
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Results Per Page number
Editable
Show Group Context toggle
Editable
Show Event Badges toggle
Upgrade
Premium Ships as shown
Community Feed Premium
Live preview Shipped module

Community Feed Premium

Activity feed for community events, discussions, and group momentum signals.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Results Per Page number
Editable
Show Group Context toggle
Editable
Show Event Badges toggle
Editable
Fits this page Ships to your site

FAQ

Frequently asked questions with structured schema hooks.

Best for: post_type_scoped · Pack: Marketing Content

Works with: pages

  • Minimum tierPlus
  • Add-on price$29/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
FAQ Plus
Live preview Shipped module

FAQ Plus

Frequently asked questions with structured schema hooks.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings1
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Items list
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
FAQ Basic
Live preview Shipped module

FAQ Basic

Frequently asked questions with structured schema hooks.

State not purchasable yet.

Unavailable for purchase. Minimum purchasable state is Plus.

  • Editable settings1
  • Visible controls0
  • Preview stateLocked

Editable settings

These are the settings available at Basic.

Items list
Muted Module Locked
Upgrade needed

Unavailable for purchase. Minimum purchasable state is Plus.

Plus Ships as shown
FAQ Plus
Live preview Shipped module

FAQ Plus

Frequently asked questions with structured schema hooks.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings1
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Items list
Editable
Premium Ships as shown
FAQ Premium
Live preview Shipped module

FAQ Premium

Frequently asked questions with structured schema hooks.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings1
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Items list
Editable
Fits this page Ships to your site

FAQ Search

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: knowledge_base_articles, knowledge_base_categories

  • Minimum tierBasic
  • Add-on price$19/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
FAQ Search Basic
Live preview Shipped module

FAQ Search Basic

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Show Inline Results toggle
Muted Module Locked
Max Results number
Muted Module Locked
Show Category Badges toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
FAQ Search Basic
Live preview Shipped module

FAQ Search Basic

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Basic.

Show Inline Results toggle
Editable
Max Results number
Upgrade
Show Category Badges toggle
Upgrade
Plus Ships as shown
FAQ Search Plus
Live preview Shipped module

FAQ Search Plus

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Show Inline Results toggle
Editable
Max Results number
Upgrade
Show Category Badges toggle
Upgrade
Premium Ships as shown
FAQ Search Premium
Live preview Shipped module

FAQ Search Premium

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Show Inline Results toggle
Editable
Max Results number
Editable
Show Category Badges toggle
Editable
Tier clarity

Basic, Plus, and Premium are shared-code gates

Client-facing tiers stay explicit even when a family has not cleared every sellable state yet.

Basic Planned

Launch-ready essentials with deterministic controls. This pack is not yet cleared for client-facing sale below Plus in the current setup.

Plus Ready

Expanded controls and conversion-ready variants.

Premium Ready

Full advanced capability set and premium module variants.

Post types

Support and community structures this route must land on

These post types are part of the support-community-knowledge setup and keep the public promise tied to concrete support operations.

  • Knowledge Base Articles Traced to the Support Community Knowledge pack setup for 52G public discovery.
  • Knowledge Base Categories Traced to the Support Community Knowledge pack setup for 52G public discovery.
  • Support Tickets Traced to the Support Community Knowledge pack setup for 52G public discovery.
  • Incident Reports Traced to the Support Community Knowledge pack setup for 52G public discovery.
  • Status Updates Traced to the Support Community Knowledge pack setup for 52G public discovery.
Modules

Shared modules this route is selling

These modules are named directly from the support-community-knowledge shared module source.

  • Knowledge Base Search Must stay aligned with the same shared implementation later shipped into tenant snapshots.
  • Knowledge Base Categories Must stay aligned with the same shared implementation later shipped into tenant snapshots.
  • Support Ticket Form Must stay aligned with the same shared implementation later shipped into tenant snapshots.
  • Incident Timeline Must stay aligned with the same shared implementation later shipped into tenant snapshots.
  • Status Page Summary Must stay aligned with the same shared implementation later shipped into tenant snapshots.
  • Faq Must stay aligned with the same shared implementation later shipped into tenant snapshots.
  • Faq Search Must stay aligned with the same shared implementation later shipped into tenant snapshots.
  • Timeline Must stay aligned with the same shared implementation later shipped into tenant snapshots.
Capabilities

Capability scope kept public

Support desk, incident, community, notification, and accessibility language stays visible because it is part of the sellable add-on handoff.

  • Search Indexing Tracked as required Support Community Knowledge capability scope for the route family.
  • Notification Center Tracked as required Support Community Knowledge capability scope for the route family.
  • Runbook Management Tracked as required Support Community Knowledge capability scope for the route family.
  • Support Desk Integration Tracked as required Support Community Knowledge capability scope for the route family.

Take the right feature family into pricing

Use pricing as the commercial handoff, then return to protected flows for any real mutation or subscription change.

Open Pricing Compare Base + Add-Ons