Commissioner
Industry route Ready

SaaS

Knowledge bases, ticket intake, incident communication, and customer-trust status workflows for software operators.

Industry routes give each market lane its own guide path, CTA handoff, and visibility into which packs and add-ons are already included versus still planned.

Browse-only discovery route Commercial handoff stays on /pricing before protected checkout flows take over Candidate-only items stay marked planned
Open Pricing Browse Add-On Packs
1 Related packs
2 Feature families
1 Template kits
Industry-guide route
Industry-guide route Industry pages sell the route family honestly by tying vertical claims back to packs, features, and template kits already tracked in Commissioner.
Industry route

Industry confidence needs more than generic catalog cards

Industry routes give each market lane its own guide path, CTA handoff, and visibility into which packs and add-ons are already included versus still planned.

Pack-led guide

Industry routes anchor themselves in named pack setups so the selling story cannot drift away from the catalog.

Feature-family visibility

Operators can see which add-on families matter for the lane before they ever reach pricing.

Template-led direction

Starter templates show composition intent without claiming unfinished site depth is already shipped.

All industries Support Community Knowledge
Modules that fit this page

Preview real modules before you add them

These examples use the same module code that ships to client sites, with tier controls kept visible before checkout.

Fits this page Ships to your site

Knowledge Base Search

Search-driven help-center index for articles, categories, and self-serve resolution flows.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: knowledge_base_articles, knowledge_base_categories

  • Minimum tierBasic
  • Add-on price$29/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
Knowledge Base Search Basic
Live preview Shipped module

Knowledge Base Search Basic

Search-driven help-center index for articles, categories, and self-serve resolution flows.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Results Per Page number
Muted Module Locked
Show Category Filter toggle
Muted Module Locked
Show Resolution State toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
Knowledge Base Search Basic
Live preview Shipped module

Knowledge Base Search Basic

Search-driven help-center index for articles, categories, and self-serve resolution flows.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Basic.

Results Per Page number
Editable
Show Category Filter toggle
Upgrade
Show Resolution State toggle
Upgrade
Plus Ships as shown
Knowledge Base Search Plus
Live preview Shipped module

Knowledge Base Search Plus

Search-driven help-center index for articles, categories, and self-serve resolution flows.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls2
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Results Per Page number
Editable
Show Category Filter toggle
Editable
Show Resolution State toggle
Upgrade
Premium Ships as shown
Knowledge Base Search Premium
Live preview Shipped module

Knowledge Base Search Premium

Search-driven help-center index for articles, categories, and self-serve resolution flows.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Results Per Page number
Editable
Show Category Filter toggle
Editable
Show Resolution State toggle
Editable
Fits this page Ships to your site

Knowledge Base Categories

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: knowledge_base_categories, knowledge_base_articles

  • Minimum tierPlus
  • Add-on price$29/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
Knowledge Base Categories Plus
Live preview Shipped module

Knowledge Base Categories Plus

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Show Article Counts toggle
Muted Module Locked
Show Icon toggle
Muted Module Locked
Show Summary toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
Knowledge Base Categories Basic
Live preview Shipped module

Knowledge Base Categories Basic

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

State not purchasable yet.

Unavailable for purchase. Minimum purchasable state is Plus.

  • Editable settings3
  • Visible controls0
  • Preview stateLocked

Editable settings

These are the settings available at Basic.

Show Article Counts toggle
Muted Module Locked
Show Icon toggle
Muted Module Locked
Show Summary toggle
Muted Module Locked
Upgrade needed

Unavailable for purchase. Minimum purchasable state is Plus.

Plus Ships as shown
Knowledge Base Categories Plus
Live preview Shipped module

Knowledge Base Categories Plus

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls2
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Show Article Counts toggle
Editable
Show Icon toggle
Editable
Show Summary toggle
Upgrade
Premium Ships as shown
Knowledge Base Categories Premium
Live preview Shipped module

Knowledge Base Categories Premium

Category grid for help-center browsing with counts, taxonomy framing, and article entry points.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Show Article Counts toggle
Editable
Show Icon toggle
Editable
Show Summary toggle
Editable
Fits this page Ships to your site

Support Ticket Form

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: support_tickets, knowledge_base_articles

  • Minimum tierBasic
  • Add-on price$39/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
Support Ticket Form Basic
Live preview Shipped module

Support Ticket Form Basic

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Show Priority Selector toggle
Muted Module Locked
Show Article Suggestions toggle
Muted Module Locked
Show Attachment Notice toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
Support Ticket Form Basic
Live preview Shipped module

Support Ticket Form Basic

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Basic.

Show Priority Selector toggle
Editable
Show Article Suggestions toggle
Upgrade
Show Attachment Notice toggle
Upgrade
Plus Ships as shown
Support Ticket Form Plus
Live preview Shipped module

Support Ticket Form Plus

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls2
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Show Priority Selector toggle
Editable
Show Article Suggestions toggle
Editable
Show Attachment Notice toggle
Upgrade
Premium Ships as shown
Support Ticket Form Premium
Live preview Shipped module

Support Ticket Form Premium

Ticket-intake form with knowledge deflection, category routing, and escalation-safe capture.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Show Priority Selector toggle
Editable
Show Article Suggestions toggle
Editable
Show Attachment Notice toggle
Editable
Pack routes

Pack families shaping this lane

Industry guide stays pack-first rather than dissolving into generic copy.

Feature routes

Feature families operators usually ask for next

Feature-family links keep the add-on conversation concrete before pricing handoff.

  • Knowledge And Support Knowledge bases, ticket intake, incident reporting, and status communication surfaces tied to one support-operating setup.
  • Community Forum, groups, events, and member-safe interaction surfaces that keep community workflows explicit.
52G setup

Named post types and modules required for this lane

These rows come directly from the shared support-community-knowledge surface setup so the public industry route stays bound to the real seam.

  • Knowledge Base Articles Required post type from the exact 52G shared surface setup.
  • Knowledge Base Categories Required post type from the exact 52G shared surface setup.
  • Support Tickets Required post type from the exact 52G shared surface setup.
  • Incident Reports Required post type from the exact 52G shared surface setup.
  • Status Updates Required post type from the exact 52G shared surface setup.
  • Knowledge Base Search Required module from the exact 52G shared surface setup.
  • Knowledge Base Categories Required module from the exact 52G shared surface setup.
  • Support Ticket Form Required module from the exact 52G shared surface setup.
  • Incident Timeline Required module from the exact 52G shared surface setup.
  • Status Page Summary Required module from the exact 52G shared surface setup.
52G capabilities

Capabilities this lane is allowed to claim

Capability language is constrained by the exact shared support-community-knowledge surface setup rather than broad vertical promises.

  • Search Indexing Required capability from the shared support-community-knowledge surface setup.
  • Notification Center Required capability from the shared support-community-knowledge surface setup.
  • Runbook Management Required capability from the shared support-community-knowledge surface setup.
  • Support Desk Integration Required capability from the shared support-community-knowledge surface setup.
  • Live Chat Integration Required capability from the shared support-community-knowledge surface setup.

Carry the right lane into pricing

Use pricing as the commercial handoff, then return to protected flows for any real mutation or subscription change.

Open Pricing Browse Add-On Packs