Commissioner
Pack route Ready

Support Community Knowledge

Knowledge bases, support desks, communities, directories, and trust-building self-service surfaces.

Pack routes sell one coherent add-on family at a time. They must clarify what rides on the base subscription, what the add-on unlocks, and which lower tiers are still awaiting closure.

Browse-only discovery route Commercial handoff stays on /pricing before protected checkout flows take over Candidate-only items stay marked planned
Open Pricing Compare Base + Add-Ons
9 Required post types
13 Required modules
Plus Minimum tier
Pack setup snapshot
Pack setup snapshot Add-on packs stay explicit about minimum activation tier, required scope, and planned versus shipped depth.
Pack route

Pack selling must stay honest about shipped versus still-owned depth

Pack routes sell one coherent add-on family at a time. They must clarify what rides on the base subscription, what the add-on unlocks, and which lower tiers are still awaiting closure.

Base subscription stays separate

Site setup, hosting, upkeep, and release-train usage remain covered by the base subscription.

Shared implementation path

Pack depth must gate down from the same shared modules and post types later shipped into tenant snapshots.

Planned depth remains marked

9 capabilitys are attached to the active setup, and still-planned depth stays visibly marked.

All packs Community Events Community Groups Forum Replies
Modules that fit this page

Preview real modules before you add them

These examples use the same module code that ships to client sites, with tier controls kept visible before checkout.

Fits this page Ships to your site

Community Feed

Activity feed for community events, discussions, and group momentum signals.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: community_events, forum_topics, community_groups

  • Minimum tierBasic
  • Add-on price$29/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
Community Feed Basic
Live preview Shipped module

Community Feed Basic

Activity feed for community events, discussions, and group momentum signals.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Results Per Page number
Muted Module Locked
Show Group Context toggle
Muted Module Locked
Show Event Badges toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
Community Feed Basic
Live preview Shipped module

Community Feed Basic

Activity feed for community events, discussions, and group momentum signals.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Basic.

Results Per Page number
Editable
Show Group Context toggle
Upgrade
Show Event Badges toggle
Upgrade
Plus Ships as shown
Community Feed Plus
Live preview Shipped module

Community Feed Plus

Activity feed for community events, discussions, and group momentum signals.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls2
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Results Per Page number
Editable
Show Group Context toggle
Editable
Show Event Badges toggle
Upgrade
Premium Ships as shown
Community Feed Premium
Live preview Shipped module

Community Feed Premium

Activity feed for community events, discussions, and group momentum signals.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Results Per Page number
Editable
Show Group Context toggle
Editable
Show Event Badges toggle
Editable
Fits this page Ships to your site

FAQ

Frequently asked questions with structured schema hooks.

Best for: post_type_scoped · Pack: Marketing Content

Works with: pages

  • Minimum tierPlus
  • Add-on price$29/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
FAQ Plus
Live preview Shipped module

FAQ Plus

Frequently asked questions with structured schema hooks.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings1
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Items list
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
FAQ Basic
Live preview Shipped module

FAQ Basic

Frequently asked questions with structured schema hooks.

State not purchasable yet.

Unavailable for purchase. Minimum purchasable state is Plus.

  • Editable settings1
  • Visible controls0
  • Preview stateLocked

Editable settings

These are the settings available at Basic.

Items list
Muted Module Locked
Upgrade needed

Unavailable for purchase. Minimum purchasable state is Plus.

Plus Ships as shown
FAQ Plus
Live preview Shipped module

FAQ Plus

Frequently asked questions with structured schema hooks.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings1
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Items list
Editable
Premium Ships as shown
FAQ Premium
Live preview Shipped module

FAQ Premium

Frequently asked questions with structured schema hooks.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings1
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Items list
Editable
Fits this page Ships to your site

FAQ Search

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

Best for: post_type_scoped · Pack: Support Community Knowledge

Works with: knowledge_base_articles, knowledge_base_categories

  • Minimum tierBasic
  • Add-on price$19/mo
  • Best next stepOpen the full module page

Compare Basic, Plus, and Premium to see which settings become editable.

Try This Module Open Module Page

Switch tiers to see the exact preview and which controls unlock.

Off Ships as shown
FAQ Search Basic
Live preview Shipped module

FAQ Search Basic

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
State not purchasable yet.

Off state keeps this module disabled and non-purchasable.

  • Editable settings3
  • Visible controls0
  • Preview stateIncluded

Editable settings

These are the settings available at Off.

Show Inline Results toggle
Muted Module Locked
Max Results number
Muted Module Locked
Show Category Badges toggle
Muted Module Locked
Upgrade needed

Off state keeps this module disabled and non-purchasable.

Basic Ships as shown
FAQ Search Basic
Live preview Shipped module

FAQ Search Basic

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Basic.

Show Inline Results toggle
Editable
Max Results number
Upgrade
Show Category Badges toggle
Upgrade
Plus Ships as shown
FAQ Search Plus
Live preview Shipped module

FAQ Search Plus

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls1
  • Preview stateIncluded

Editable settings

These are the settings available at Plus.

Show Inline Results toggle
Editable
Max Results number
Upgrade
Show Category Badges toggle
Upgrade
Premium Ships as shown
FAQ Search Premium
Live preview Shipped module

FAQ Search Premium

Compact FAQ search surface for routing users into self-serve help and knowledge articles.

  • enabled
  • fixed_variant
  • data_management_only
  • simple_option_controls
  • Editable settings3
  • Visible controls3
  • Preview stateIncluded

Editable settings

These are the settings available at Premium.

Show Inline Results toggle
Editable
Max Results number
Editable
Show Category Badges toggle
Editable
Tier clarity

Basic, Plus, and Premium are shared-code gates

Client-facing tiers stay explicit even when a family has not cleared every sellable state yet.

Basic Planned

Launch-ready essentials with deterministic controls. This pack is not yet cleared for client-facing sale below Plus in the current setup.

Plus Ready

Expanded controls and conversion-ready variants.

Premium Ready

Full advanced capability set and premium module variants.

Modules

Shared modules this pack actually sells

These module rows are part of the pack setup and should map back to the same public module preview inputs later shown on Commissioner routes.

  • Community Feed Required module from the current shared pack setup.
  • Faq Required module from the current shared pack setup.
  • Faq Search Required module from the current shared pack setup.
  • Forum Reply Composer Required module from the current shared pack setup.
  • Forum Topics List Required module from the current shared pack setup.
  • Group Directory Required module from the current shared pack setup.
Capabilities

Pack capability scope

Capability families remain visible so later workflows cannot hide missing depth.

  • Accessibility Checks Tracked as add-on scope within this pack setup.
  • Analytics Integrations Tracked as add-on scope within this pack setup.
  • Live Chat Integration Tracked as add-on scope within this pack setup.
  • Notification Center Tracked as add-on scope within this pack setup.
  • Performance Budget Checks Tracked as add-on scope within this pack setup.
  • Runbook Management Tracked as add-on scope within this pack setup.
Named routes

52G public routes tied to this pack

The support-community-knowledge pack detail must link directly to SaaS, memberships, knowledge-and-support, and community routes rather than collapsing them into the retired blended support-and-community lane.

  • SaaS industry Shared 52G public route traced from the support-community-knowledge surface setup.
  • Memberships industry Shared 52G public route traced from the support-community-knowledge surface setup.
  • Knowledge and support feature Shared 52G public route traced from the support-community-knowledge surface setup.
  • Community feature Shared 52G public route traced from the support-community-knowledge surface setup.

Choose the pack before checkout

Use pricing as the commercial handoff, then return to protected flows for any real mutation or subscription change.

Open Pricing Compare Base + Add-Ons